Statutory warranty in Leiden
As a consumer in Leiden, you have strong legal rights when a product does not meet your expectations. Statutory warranty means that a product must do what you can reasonably expect.
Your rights with a defective product
- Free repair of the product
- Replacement with a new item
- Price reduction for minor defects
- Cancellation and full refund
Burden of proof in your favor
Since July 2022, a presumption of proof of 2 years applies. If your product breaks within 2 years, it is assumed that the defect was already present at purchase.
Legal assistance in Leiden
Our legal experts in Leiden are ready to help you with warranty issues.