What does the Legal Advice Office entail?
The Legal Advice Office is a government agency that provides free legal support to citizens. You can turn to it for advice, information, and referrals for issues such as rental conflicts or other legal problems.
Services offered by the Legal Advice Office
| Service | Cost | Description |
|---|---|---|
| Advice by phone | Free | Basic information and support |
| Drop-in consultation hours | Free | Face-to-face advice (by appointment) |
| Digital assistance | Free | Online legal resources |
| Referral | Free | To legal specialists or mediators |
| Assistance with correspondence | Free | Help in drafting formal letters |
When to contact the Legal Advice Office?
- If you have a question about rent and do not know how to proceed
- If you want to find out whether your case has a chance of success
- If you want to know more about your legal rights
- If you need a lawyer and are seeking a referral
- If you want to check whether you qualify for affordable legal aid
Contact details Legal Advice Office Leiden
How can you reach us?
- Telephone: 0900-8020 (€0.25/min)
- Website: juridischloket.nl
- Leiden location: Stationsweg 46, Leiden
- Chat function: Available on the website
What does the Legal Advice Office not do?
- Conducting legal proceedings
- Representing you in court
- Providing long-term support
- Fully handling complex cases
Referral after the Legal Advice Office
The Legal Advice Office can refer you to:
- A lawyer for legal aid
- A mediator for dispute resolution
- The Rent Tribunal for rental disputes
- The Tenants' Union for tenant advice
- Other relevant organisations
Is the assistance from the Legal Advice Office completely free?
Yes, the support is free of charge. You only pay €0.25 per minute for telephone contact.
Can I go to court with the Legal Advice Office?
No, for representation in court you need a lawyer. The office can help you with a referral.
How quickly can I get help?
Often immediately by telephone. For a personal meeting at the location, you must schedule an appointment.
Frequently asked questions about legal assistance
What are my rights upon return?
For purchases made online, you have a 14-day cooling-off period.
How long is the statutory warranty period?
Products must function as expected for at least 2 years. Defects occurring within the first 6 months are presumed to have been present at the time of purchase.
Can I claim interest on outstanding amounts?
Yes, you can claim statutory interest (approximately 8% per year) on the amount due.
What to do in case of misleading commercial practices?
You can file a complaint with the consumer authority, a government agency, or bring the matter before the court.
What does a credit agreement entail?
A credit agreement sets out the terms for borrowing money, including interest and repayment schedule.